Terms of Service

Draft - pending legal review. This text was written by the product team, not by a lawyer, and it is published for comment while the company behind the product is being set up. It is not part of any contract until we say so in writing, and it will change after the legal review.

Square brackets mark a detail that is not decided yet. We would rather leave the gap visible than fill it with something that is not true.

1. Who this is between

These terms are an agreement between [to be completed before launch] and the company that opens the account. The service is sold to businesses. The person who accepts these terms confirms that they may do so on behalf of their company.

Open point. The operating company and the country whose law applies are not settled yet. Until they are, section 13 is deliberately blank and anyone who needs certainty before signing should ask us for a written contract instead of relying on this page.

2. One subscription, one company

A subscription covers one company and the sites it runs. Office people work under named seats with their own login; a seat belongs to a person and is not shared. Foremen and receivers confirm deliveries through a QR link without an account and are free on every plan, with no cap.

The customer decides who gets access and takes it away when someone leaves. Keeping the account secure - passwords, who is invited, who is removed - is the customer's job; keeping the system secure is ours.

3. Trial

The trial runs for 30 days on the Control plan, with no card and no sales call. When it ends the account moves to the Free plan instead of shutting: the data stays, the paid features switch off. Nothing renews by itself at the end of a trial, because there is nothing to renew.

4. Plans and soft limits

Every plan has limits - active sites, office seats, receiving events, AI credits, storage. They are published on the pricing page and they are soft: passing one gets you a warning, not a lock, and receiving on site keeps working. Seats or sites can be added at any point in the month, and the plan can change up or down.

Soft limits are a courtesy, not an invitation. Running several unrelated companies through one subscription, or reselling access, needs a separate agreement. If usage stays far above the plan, we will ask you to move up and give you reasonable time to do it.

5. Payment and renewal

• Prices are the ones published on the pricing page in the currency shown, plus any tax that applies where the customer is registered.
• Card payments are taken at the start of each period. Where we invoice a company instead, the payment term is on the invoice.
• A subscription renews for the same period unless it is cancelled before the period ends. Cancelling takes one click in the account and keeps access until the end of the period that is already paid for.
• Part-used periods are not refunded unless the law where the customer is registered says otherwise. If we are at fault - a long outage, a feature we withdrew - ask, and we will settle it.
• Prices can change with thirty days notice, never inside a period already paid for.

6. Your content stays yours

Everything the customer puts into the account - deliveries, photographs, documents, messages - stays the customer's. The only permission we take is the one needed to run the service: store it, back it up, show it to the people the customer gave access to, and send what is needed to the services listed on the Subprocessors page.

We do not use customer content to train AI models, we do not sell it, and we do not show it to anyone else. An export of everything is available at any time, during the subscription and after it.

7. What you may not do

• Put content in the account that is illegal where you are, or personal data you have no right to process.
• Resell, rent out or white-label access without a written agreement with us.
• Attack the service, test its security without our written permission, or try to reach another customer's data.
• Scrape it, automate it beyond the published interfaces, or load it so heavily that other customers suffer.
• Use the AI features to generate anything unlawful, or to make a decision about a person without a human looking at it.

8. Availability, support and changes

We aim to keep the service available around the clock and we do the maintenance that keeps it that way. There is no published service level agreement yet, so nothing on this page promises a percentage. Enterprise customers can agree one separately, in writing, and that agreement wins over this section.

Planned maintenance is announced inside the account beforehand. Features change as the product grows; if we remove something a customer relies on, we give notice and, where we can, a way out.

9. AI features

AI reads documents, compares quotes and answers questions. What it returns is a suggestion that a person checks before money moves. It can be wrong - a misread quantity, a price from the wrong column - and the customer stays responsible for what it approves.

AI credits are counted per plan and do not carry over between months. How the documents are handled and what leaves the system is in the Privacy Policy.

10. Liability

We are responsible for running the service with reasonable skill and care. As far as the law allows, we are not liable for indirect or consequential loss, lost profit, lost contracts or lost data where the customer had an export and did not take it, and our total liability over any twelve month period is limited to what the customer paid us in that period.

Nothing here excludes liability that cannot be excluded: death or injury caused by negligence, fraud, and anything else the applicable law puts out of reach.

Open point. The exact wording of this section depends on the country whose law applies and is part of the legal review.

11. Suspension and termination

• Non-payment: seven days of reminders, thirty days read-only, then the account is archived. Data is handed over on request for ninety days after that.
• Serious breach - illegal content, an attack on the service, an unpaid balance after the steps above: we can suspend or close the account after notice, or immediately if the harm is immediate.
• The customer can leave at any time in one click, and take the data.
• We can stop offering the service with at least ninety days notice and a refund of anything paid for time not used.

12. Which law applies

Governing law: [to be completed before launch]. Disputes go to the courts of [to be completed before launch].

Both fields above are placeholders until the operating company is registered. Nothing is being hidden here - the answer simply does not exist yet, and a guessed jurisdiction on a public page would be worse than an honest gap.

13. Changes to these terms

The current version is on this page with its date. Material changes are emailed to account administrators at least thirty days before they take effect. A customer who does not accept a change can cancel before it applies and get back anything paid for time not used.

14. Contact

Write to for anything about the subscription, and to [to be completed before launch] for anything about data.

Version 1.0, 18 September 2026. This page always shows the current version; earlier versions are kept and sent on request.

Questions about this document: [to be completed before launch].

Other legal documents

• Privacy Policy
• Data Processing Addendum
• Subprocessors
• Cookie Policy